Effective Date: Aptil 9th 2026
Gold Star Services LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and use our services, including SMS communications.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Phone number
Email address
Service address
Any information you voluntarily submit through forms
Messaging Data
Mobile phone numbers
SMS opt-in consent data
Message content and interaction data
Technical Data
IP address
Browser type
Device information
Website usage data
2. How We Use Your Information
We use your information to:
Provide and manage services
Communicate with you (including SMS messages)
Send appointment reminders, service updates, and promotional offers
Respond to inquiries and customer support requests
Improve our services and website
Comply with legal obligations
3. SMS Communications & Consent
By providing your phone number and opting in, you consent to receive SMS messages from Gold Star Services LLC, including:
Appointment reminders
Service notifications
Marketing messages
Message frequency may vary.
Message and data rates may apply.
You can opt out at any time by replying:
STOP to unsubscribe
HELP for assistance
4. Sharing of Information
We do not sell or rent your personal information.
IMPORTANT (A2P COMPLIANCE):
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share information only:
With service providers necessary to operate our business (e.g., CRM, messaging platforms)
When required by law
5. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You may:
Request access to your personal data
Request correction or deletion
Opt out of communications at any time
To make a request, contact us at:
[email protected]
7. Cookies & Tracking
We may use cookies and tracking technologies to improve user experience and analyze website traffic.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
9. Contact Information
Gold Star Services LLC
5900 Balcones Dr, Suite 100
Austin, TX 78731
Phone: 939-334-7577
Email: [email protected]
10. Updates to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.